Shipping Policy

Production Time:

1. Custom Dragons:

   • For dragons under 30 inches, production typically takes 1-2 days.

   • For dragons over 30 inches, production time varies depending on size, typically ranging from 3-7 days.

2. Other Models:

   • Most models are produced in 1-3 days, depending on the product type and customization options.

Shipping Time:

• USA, UK: Estimated 5-8 days

• Australia: Estimated 8-10 days

• European Countries: Estimated 5-15 days
  (Shipping times may vary depending on specific countries)

These shipping times are estimates provided by the logistics company. Due to weather conditions, major holidays, policy changes, or unforeseen circumstances, shipping may be delayed, but it will not exceed 15 days.

Free Shipping Policy:

• All orders qualify for free shipping.

Special Situation Explanation:

• In some special cases (such as adverse weather, pandemics, etc.), shipping times may be extended. We will notify customers promptly about any potential delays and ensure we address the issue as quickly as possible.

Notes:

• All products are made to order. Once production is complete, items will be shipped immediately, and tracking information will be provided.

• We strive to ensure your products arrive as quickly as possible, but due to the complexities of international shipping, there may occasionally be unavoidable delays. Rest assured, we will do our best to ensure timely delivery of each order.